Terms of Service

Last updated: 18/02/2026

Introduction

These Terms of Service govern your use of the Voxy website and services. By using Voxy, you agree to these terms.

If you do not agree, please do not use the service.

Use of the service

You agree to use Voxy:

  • For lawful business purposes
  • In accordance with applicable laws
  • In a way that does not misuse or interfere with the service

You are responsible for how you configure and use Voxy within your business.

Service availability

We aim to provide a reliable service, but availability is not guaranteed. We may occasionally need to:

  • Perform maintenance
  • Update features
  • Temporarily suspend access

We’ll make reasonable efforts to minimise disruption.

No guarantees

Voxy is provided on an “as is” and “as available” basis.

We do not guarantee:

  • That every call will be handled without error
  • Specific business outcomes or results
  • That the service will meet every possible requirement

You remain responsible for your business decisions and customer interactions.

Customer responsibilities

You are responsible for:

  • Providing accurate information
  • Ensuring your use of Voxy complies with applicable regulations
  • Obtaining any required consent from callers where necessary

Fees and billing

If you choose a paid plan:

  • Fees will be clearly disclosed
  • Billing terms will be shown at purchase
  • You may cancel according to your plan terms

Intellectual property

All content, software, and materials provided by Voxy remain our property unless stated otherwise.

You may not copy, modify, or distribute our materials without permission.

Limitation of liability

To the maximum extent permitted by law: We are not liable for indirect or consequential losses. Our liability is limited to amounts paid for the service.

This includes, but is not limited to, loss of revenue, data, or business opportunity.

Termination

We may suspend or terminate access if:

  • These terms are violated
  • The service is misused
  • Required by law

You may stop using the service at any time.

Changes to these terms

We may update these Terms from time to time. Continued use of the service after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the United Kingdom.

Contact

If you have questions about these terms, contact us at:

hello@hivoxy.ai