Terms of Service
Last updated: 18/02/2026
Introduction
These Terms of Service govern your use of the Voxy website and services. By using Voxy, you agree to these terms.
If you do not agree, please do not use the service.
Use of the service
You agree to use Voxy:
- For lawful business purposes
- In accordance with applicable laws
- In a way that does not misuse or interfere with the service
You are responsible for how you configure and use Voxy within your business.
Service availability
We aim to provide a reliable service, but availability is not guaranteed. We may occasionally need to:
- Perform maintenance
- Update features
- Temporarily suspend access
We’ll make reasonable efforts to minimise disruption.
No guarantees
Voxy is provided on an “as is” and “as available” basis.
We do not guarantee:
- That every call will be handled without error
- Specific business outcomes or results
- That the service will meet every possible requirement
You remain responsible for your business decisions and customer interactions.
Customer responsibilities
You are responsible for:
- Providing accurate information
- Ensuring your use of Voxy complies with applicable regulations
- Obtaining any required consent from callers where necessary
Fees and billing
If you choose a paid plan:
- Fees will be clearly disclosed
- Billing terms will be shown at purchase
- You may cancel according to your plan terms
Intellectual property
All content, software, and materials provided by Voxy remain our property unless stated otherwise.
You may not copy, modify, or distribute our materials without permission.
Limitation of liability
To the maximum extent permitted by law: We are not liable for indirect or consequential losses. Our liability is limited to amounts paid for the service.
This includes, but is not limited to, loss of revenue, data, or business opportunity.
Termination
We may suspend or terminate access if:
- These terms are violated
- The service is misused
- Required by law
You may stop using the service at any time.
Changes to these terms
We may update these Terms from time to time. Continued use of the service after changes means you accept the updated terms.
Governing law
These terms are governed by the laws of the United Kingdom.
Contact
If you have questions about these terms, contact us at:
hello@hivoxy.ai